A STUDY ON INFLUENCE OF INTERACTIONAL, PROCEDURAL AND DISTRIBUTIVE JUSTICEON WORK OUTCOMES

This study examined the direct and indirect effects of various forms of Organizational Justice on Job satisfaction and Organizational Commitment level amongst employees of Indian Public sector Undertaking. A questionnaire was directed to a random sample of 218 employees of an Indian Public sector Undertaking. A two-step process of analysis, AMOS 21 was used to test the Structural Model. The scales were evaluated and found fit for reliability and validity criteria. Further the significant direct and indirect effects were examined using the Bias corrected confidence intervals with two thousand bootstraps samples. The study found out that perception of all three dimensions of Organizational Justice: Distributive, Interactional and Procedural, have direct impact on Job Satisfaction and Organizational Commitment among employees of selected Public Sector Undertaking. Additionally, the study also explored that Interactional Justice have indirect effect on both , Job Satisfaction and Organizational Commitment, mediated by Procedural and Interactional Justice. This study tries to fill the gap in the current literature about the role of distributive and procedural justice as mediator between interactional justice and employee’s work attitude and Behavior. This study concluded that all dimensions of Organizational Justice have impact on work outcomes.