HR ANALYTICS IN ACTION: TACKLING EMPLOYEE TURNOVER IN MALAYSIAS LOGISTICS & TRANSPORT INDUSTRY
- Faculty of Business and Economics, Universiti Malaya, Malaysia.
- Infinity Logistics & Transport Sdn Bhd, Malaysia.
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The logistics and transport industry in Malaysia faces high employee turnover, which disrupts operations, increases hiring costs, and reduces efficiency. HR analytics offers a strategic solution by using data-driven approaches to identify turnover risks and improve retention. Predictive analytics can assess resignation risks based on job satisfaction, workload, and external factors, while workforce planning optimises talent management. Real-time HR data provides insights into employee well-being and engagement, enabling timely interventions. By integrating HR analytics into human capital strategies, organisations can reduce turnover, enhance workforce stability, and foster a data-driven culture, ultimately improving employee satisfaction, reducing disruptions, and boosting long-term profitability.
[Loo Leap Han (2025); HR ANALYTICS IN ACTION: TACKLING EMPLOYEE TURNOVER IN MALAYSIAS LOGISTICS & TRANSPORT INDUSTRY Int. J. of Adv. Res. (Feb). 104-112] (ISSN 2320-5407). www.journalijar.com
Universiti Malaya, Malaysia
Malaysia