12Apr 2019

APPLICATION OF DEMINGS CYCLE IN BENCHMARKING AND PERFORMANCE IN PUBLIC SECONDARY SCHOOLS IN KEIYO SUB-COUNTY, KENYA.

  • Department of Quantitative Skills and Entrepreneurship Studies Moi University.
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New generation of organizations have adopted management models and processes for measuring and managing organizational performance with collaboration and benchmarking being some of the approaches adopted by secondary schools in Kenya. This is geared at addressing the multiple expectations notably improved performance in the Kenya Certificate of Secondary Education (KCSE) examinations. The study aimed to examine the relationship between the application of Deming?s Cycle model in benchmarking and performance of public secondary schools in KCSE in Keiyo Sub-County. The target population were school principals/deputy principals, directors of studies and head of departments from the 22 public secondary schools in Keiyo Sub-County. A sample of 7 schools was extracted using stratified sampling techniques. Data was collected using structured questionnaires and interview guides then analyzed was based on descriptive and inferential statistics. The study revealed that the processes of planning, data collection, data analysis and implementation of benchmarking reports are positively correlated with performance of schools in KCSE. The study recommends that schools can fully adopt the use of Deming?s PDCA cycle model of benchmarking when carrying out benchmarking with other schools/institutions. I propose a similar study to be carried out on private secondary schools and also other sectors.

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[Edwin Kipsang Kailong. (2019); APPLICATION OF DEMINGS CYCLE IN BENCHMARKING AND PERFORMANCE IN PUBLIC SECONDARY SCHOOLS IN KEIYO SUB-COUNTY, KENYA. Int. J. of Adv. Res. 7 (Apr). 991-999] (ISSN 2320-5407). www.journalijar.com

Kailong\' Edwin Kipsang\'

DOI:

Article DOI: 10.21474/IJAR01/8917      
DOI URL: https://dx.doi.org/10.21474/IJAR01/8917

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