A STUDY OF CONSUMER BEHAVIOUR TOWARDS ONLINE SHOPPING WITH SPECIAL REFERENCE TO RATNAGIRI CITY, MAHARASHTRA INDIA.
- Asst. Professor,GogateJoglekar College,(Affiliated by University Of Mumbai.)Ratnagiri, Maharashtra, India.
- Abstract
- Keywords
- References
- Cite This Article as
- Corresponding Author
Electronic commerce, commonly known as e-commerce, refers to the buying and selling of products or services over electronic systems such as the internet and other computer networks. Internet is the rapidest growing media during the past decade. It has changed the look of new era. Especially, online shopping is a rapidly growing e- commerce area. Online stores are usually available 24 hours a day, and many consumers have internet access both at work and at home. A successful web store is not just a good looking website with dynamic technical features, listed in many search engines but it always look forward for consumer satisfaction. This study aims to establish a preliminary assessment, evaluation and understanding of the characteristics of online shopping. An effort has been made to investigate online consumer behaviour, which in turn provides E-marketers with a constructional framework for fine-tuning their E-businesses? strategies.
- Chand 2007 ?E- commerce and its applications?.
- Miyazaki, A.D.; Fernandez, A.,? Consumer perceptions of privacy and security risks for online shopping?, The Journal of Consumer Affairs, Vol. 35, No. 1, pp. 27-44, 2001.
- Na Wang, Dongchang Liu, Jun Cheng, ?Study on the Influencing Factors of Online Shopping?, Proceedings of the 11th Joint Conference on Information Sciences, Published by Atlantis Press, 2008.
- NorazahMohdSuki, NorbayahMohdSuki, ?Cellular Phone Users? Willingness to Shop Online?, World Academy of Science, Engineering and Technology International Journal of Social, Human Science and Engineering Vol. 3, No. 6, pp. 70-74, 2009.
- Rowley, J., ?Product searching with shopping bots?, Internet Research: Electronic Networking Applications and Policy, Vol. 10, No. 3, pp. 203-214, 2000
- Schiffman, L.G., Sherman, E., & Long, M.M., \"Toward a better understanding of the interplay of personal values and the Internet\", Psychology & Marketing, 20(2), pp. 169-186, 2003.
- Solomon, M. R., ?Consumer behavior?, New York, NY: Prentice Hall, 1998.
- Sorce, P.; Perotti, V.; Widrick, S., ?Attitude and age differences in online buying?, International Journal of Retail & Distribution Management, Vol. 33, No. 2/3, pp. 122-132, 2005.
- Sultan, F., Henrichs, R.B., \"Consumer preferences for Internet services over time: initial explorations\", The Journal of Consumer Marketing, 17(5), pp. 386-403, 2000.
[Meenal Khandake and Naziya Maldar. (2017); A STUDY OF CONSUMER BEHAVIOUR TOWARDS ONLINE SHOPPING WITH SPECIAL REFERENCE TO RATNAGIRI CITY, MAHARASHTRA INDIA. Int. J. of Adv. Res. 5 (Dec). 1058-1068] (ISSN 2320-5407). www.journalijar.com
Gogate Joglekar College, (Affiliated by University Of Mumbai.) Ratnagiri, Maharashtra, India.