22Aug 2017

EMPLOYEE SATISFACTION: A CASE STUDY OF INFORMATION AND COMMUNICATION TECHNOLOGY SECTOR IN BANGLADESH.

Crossref Cited-by Linking logo

  • Abstract
  • Keywords
  • References
  • Cite This Article as
  • Corresponding Author

Employee satisfaction is the key point of successful business in a perfectly competitive market. However, such satisfaction of employee depends on several efforts and services such as salary, teamwork, company environment, etc. So, it is evident that perfect organizational practice and managerial decisions can make satisfied employees. In this regard, this paper analysis the ICT sectors in Bangladesh and figures out the satisfactory levels of the employees related to this sector. Five-level Likert item has been used for generating the questionnaires about employees? satisfaction of ICT sector in Bangladesh, which are divided into five different categorizes. The collected data has been analyzed and figured out that there is a significant relationship between employee satisfaction and managerial activities such as salary, reward, organization culture, promotion, etc. in the ICT sector of Bangladesh.

  1. Maslow, Abraham H. "The instinctoid nature of basic needs." Journal of Personality 22, no. 3 (1954): 326-347.
  2. Kuhlen, Raymond G. "Needs, perceived need satisfaction opportunities and satisfaction with occupation." Journal of Applied Psychology 47, no. 1 (1963): 56.
  3. Kennerly, Susan M. "Leadership behavior and organizational characteristics: Implications for faculty satisfaction." Journal of Nursing Education 28, no. 5 (1989): 198-202.
  4. Billingsley, Bonnie S., and Lawrence H. Cross. "Predictors of commitment, job satisfaction, and intent to stay in teaching: A comparison of general and special educators." The journal of special education 25, no. 4 (1992): 453-471.
  5. Herzberg, G., and L. L. Howe. "The Lyman bands of molecular hydrogen." Canadian Journal of Physics 37, no. 5 (1959): 636-659.
  6. Spector, Paul E. Job satisfaction: Application, assessment, causes, and consequences. Vol. 3. Sage publications, 1997.
  7. Chen, Hsiu Chin, Susan L. Beck, and Linda K. Amos. "Leadership styles and nursing faculty job satisfaction in Taiwan." Journal of Nursing Scholarship 37, no. 4 (2005): 374-380.
  8. Ambrose, Susan, Therese Huston, and Marie Norman. "A qualitative method for assessing faculty satisfaction." Research in Higher Education 46, no. 7 (2005): 803-830.
  9. Hagan, Dianne. "Employer satisfaction with ICT graduates." In Proceedings of the Sixth Australasian Conference on Computing Education-Volume 30, pp. 119-123. Australian Computer Society, Inc., 2004.
  10. Tong, Canon, WalderIpWahTak, and Anthony Wong. "The impact of knowledge sharing on the relationship between organizational culture and job satisfaction: The perception of information communication and technology (ICT) practitioners in Hong Kong." International Journal of Human Resource Studies 3, no. 1 (2013): 9.
  11. MoC 1997, Ministry of Commerce, Letter of Transmittal (14 September 1997), Sustainable Development Networking Programme,
  12. BCC 2014, Bangladesh Computer Council, website: <http://www.bcc.net.bd/>, last visited: 15 June, 2017.
  13. NTFII (2012), ITC Exporter Directory, Website: < http://www.intracen.org/itc/projects/ntf-ii/bangladesh/> Last Visit: 23 August 2017

[Most. Moriom Khatun. (2017); EMPLOYEE SATISFACTION: A CASE STUDY OF INFORMATION AND COMMUNICATION TECHNOLOGY SECTOR IN BANGLADESH. Int. J. of Adv. Res. 5 (Aug). 1375-1383] (ISSN 2320-5407). www.journalijar.com

Most. Moriom Khatun

DOI:

Article DOI: 10.21474/IJAR01/5193      
DOI URL: https://dx.doi.org/10.21474/IJAR01/5193

Download Full Paper

Download PDF No. of Downloads: 35 | No. of Views: 168