28Feb 2017

EMPLOYER BRANDING AND IT’S IMPACT ON ATTRACTION AND RETENTION IN IT FIRMS: AN EMPIRICAL STUDY.

  • Professor, Symbiosis International University.
  • MBA Students, Symbiosis International University.
Crossref Cited-by Linking logo
  • Abstract
  • Keywords
  • References
  • Cite This Article as
  • Corresponding Author

One of the key sources of competitive advantage today is taken to be talented human capital base. In lieu of the same, different firms have been seen to employ the generic marketing strategies to augment the complete employment experience. In this context, employees are viewed to be ‘Internal Customers’ and the ‘Job’ as a product, which the firm offers to its personnel. The practice of adherence to such marketing principles under the purview of human resource management, is today popularly christened as ‘Employer Branding’. Given the relevance that the firms today are laying on this concept and the committed efforts initiated by them towards becoming the ‘Employer of Choice’, is clearly reflective of the significance of this employee friendly strategy. Employer branding is thus defined as “a targeted, long-term strategy to manage the awareness and perceptions of employees, potential employees and related stakeholders with regards to a particular firm” (Sullivan, 2004). It is thus emerging as a potent tool to convey the ‘Employee Value Proposition’ to existent and plausible recruits. It would be interesting to note that due to such dedicated efforts by varied organizations (spanning versatile industries) the current and potential employees tend to form certain perceptions about the employer brand. This dissertation therefore aims to study certain relevant dimensions of employer branding and their subsequent impact on effectively attracting and retaining, employees. The focused group for collecting data entailed employees currently working in certain prominent IT giants and Business School students who are likely to enter the corporate sector in the upcoming days. A survey was conducted and a total of two hundred responses was collected for subsequent analysis. Further, exploratory factor analysis was undertaken using SPSS for reducing the identified dimensions into certain tangible and relatable factors. It was finally concluded that strategic employer branding has a direct (positive) implication on retaining critical talent pool. Also, branding and other pertinent advertising strategies employed by organizations facilitate in enhancing employer attractiveness for potential hires. Thus, the ‘Brand Promise’ which the employers of today are extending to their workforce, has been comprehensively discoursed in the paper.


  1. Agrawal, R. & Swaroop, P. (2009). Effect of employer brand image on application intentions of B-school undergraduates. The Journal of Business Perspective, 13(3), pp.41-49
  2. Aln?aç?k, E., & Aln?aç?k, Ü. (2012). Identifying dimensions of attractiveness in employer branding: effects of age, gender, and current employment status.Procedia-Social and Behavioral Sciences58, 1336-1343.
  3. Amby, L. MAKING SENSE OF EMPLOYER BRANDING IN THE PUBLIC SECTOR.
  4. Aslam, S. (2015). Employer branding and intention to apply by usage of social media in banking sector, Pakistan. International Journal of Scientific & Engineering Research6(5), 400-405.
  5. Baloch A.,Awan S.(2012).Impact of Employer-Brand Equity Promotion for effective talent recruitment of fresh graduates in Pakistan. African Journal of Business Management Vol.6 (44), pp. 10906-10924, 7 November 2012
  6. Bakanauskien?, I., Bendaravi?ien?, R. Krikštolaitis, R. Lydeka, Z. (2011). Discovering an Employer Branding: Identifying Dimensions of Employer's Attractiveness in University, Management of Organizations: Systematic Research, 59, pp. 7-22
  7. Backhaus, K., & Tikoo, S. (2004). Conceptualizing and researching employer branding.Career development international9(5), 501-517.
  8. Berthon P.,Ewing M (2005). Captivating company: dimensions of attractiveness in employer branding. International Journal of Advertising, 24(2), pp. 151–172
  9. Buttenberg K. (2013).The impact of Employer Branding on Employee Performance.New Challenges of Economic and Business Development. May 9 - 11, 2013,
  10. Collins, C.J., & Han, J. (2004). Exploring applicant pool and quality: The effects of early recruitment practices, strategies, corporate advertising, and ?rm reputation. Personnel Psychology, 57, 685–717.
  11. Davies, G. (2008). Employer Branding and its Influence on Managers, European Journal of Marketing, 42,(6), pp.667-681
  12. Dawn S.,Biswas S. (2010). Employer branding: A new strategic dimension of Indian corporations.Asian Journal of Management Research ISSN 2229-3795
  13. Della Corte, V., Mangia, G., Micera, R., & Zamparelli, G. (2011). Strategic Employer Branding: the brand and image management as attractiveness for talented capital.China-USA Business Review10(12).
  14. Esra,Umit (2012). Identifying Dimensions of Attractiveness in Employer Branding: Effects of Age, Gender, and Current Employment Status.Procedia-Social and Behaviourial Sciences,Volume 58
  15. Fulmer, I., & Gerhart, B., et al. (2003). Are the 100 best better? An empirical investigation of the relationship between being a ‘great place to work’ and ?rm performance. Personnel Psychology, 56, 965–993.
  16. Gupta P., (2014) Employer Branding: A Descriptive Study. International Journal of Economic and Management Strategy. ISSN 2278-3636 Volume 4, Number 1 (2014), pp. 1-10
  17. Jenner, S. and Taylor, S. (2009). Employer branding-fad or the future of HR? CIPD London
  18. Karkhanis, T. A. Impact of Employer Branding and Applicants’ Intentions to Apply.
  19. Ito, J., M. Brotheridge, C., & McFarland, K. (2013). Examining how preferences for employer branding attributes differ from entry to exit and how they relate to commitment, satisfaction, and retention.Career Development International18(7), 732-752.
  20. Leekha Chhabra, N., & Sharma, S. (2014). Employer branding: strategy for improving employer attractiveness.International Journal of Organizational Analysis22(1), 48-60.
  21. Lievens, F., & Highhouse, S. (2003). The relation of instrumental and symbolic attributes to a company's attractiveness as an employer, Personnel Psychology, 56(1), pp.75-102
  22. Mandhanya, Y. & Shah, M. (2010). Employer Branding-A tool for talent management, Global Management Review, 4(2), pp.43-48
  23. Moroko, L., & Uncles, M. D. (2008). Characteristics of successful employer brands. Emerald Management Reviews, 16(3): 160–175.
  24. Oladipo T.,Otubanjo O.(2013). Employer Branding: Moulding Desired Perceptions in Current and Potential Employees. Journal Of management and sustainability,Vol. 3,No. 3
  25. Pingle, S. S., & Sharma, A. (2013). External Employer Attractiveness: A Study of Management Students in India.Journal of Contemporary Management Research7(1).
  26. Priyadarshi, P. (2011). Employer brand image as predictor of employee satisfaction, affective commitment & turnover.Indian Journal of Industrial Relations, 510-522.
  27. Rajkumar, V. S., PadManand, V., Ganesan, P., & VenuGoPal, P. (2015). Employer Branding Dimensions--A Discriminate Analysis Approach In Campus.Global Management Review10(1).
  28. Ritson, M. (2002). “Marketing and HE Collaborate to Harness Employer Brand Power”, Marketing, 24, October, 24
  29. Sivertzen, A. M., Nilsen, E. R., & Olafsen, A. H. (2013). Employer branding: employer attractiveness and the use of social media.Journal of Product & Brand Management22(7), 473-483.
  30. Theurer, C. P., Tumasjan, A., Welpe, I. M., & Lievens, F. (2016). Employer Branding: A Brand Equity?based Literature Review and Research Agenda.International Journal of Management Reviews.
  31. Tüzüner, V.L. & Yüksel, C.A., (2009). Segmenting Potential Employees According to Firms’ Employer Attractiveness Dimensions in The Employer Branding Concept, Journal of Academic Research in Economics, 1(1), pp.46-61
  32. Van Dam, N. (2006). Building an employer brand through investments in learning. Chief Learning Of?cer, 5(6), 13.
  33. Vijayalakshmi, V., & UTHAYASURIYAN, K. (2016). The Impact of Employer Branding on Employee Performance.Indian Journal of Applied Research5(8).
  34. Wilden, R.M., Gudergan, S. & Lings, I.N. 2010, 'Employer branding: strategic implications for staff recruitment', Journal of Marketing Management, vol. 26, no. 1-2, pp. 56-73

[Suruchi Pandey, Bandana Preet Kaur Jolly, Ridhima Bhatia and Smriti Mishra. (2017); EMPLOYER BRANDING AND IT’S IMPACT ON ATTRACTION AND RETENTION IN IT FIRMS: AN EMPIRICAL STUDY. Int. J. of Adv. Res. 5 (Feb). 2450-2480] (ISSN 2320-5407). www.journalijar.com


Bandana Preet Kaur Jolly


DOI:


Article DOI: 10.21474/IJAR01/3429      
DOI URL: http://dx.doi.org/10.21474/IJAR01/3429